My job as a product manager is full of questions. What should we build? Will users like it? How is our current feature doing?
I used to spend hours in spreadsheets. Reading every single customer email. Gut feeling played a big role. Too big, sometimes.
Then AI tools for product managers started popping up. And I was curious. Skeptical too.
What Can These AI Tools Actually Do?
I tried a few. Some were hype. Others were surprisingly useful.
Imagine an AI that reads all your customer support tickets, app reviews, and survey feedback. Then it tells you the top 3 problems people are facing. Or the most requested features.
That’s real. And it saves me so much time.
Beyond Feedback Analysis
It’s not just about sifting through data. Some AI tools can:
- Draft user stories: You give it a feature idea, it writes a first draft. Not perfect, but a good start.
- Help with market research: Summarize competitor features or industry trends. Faster than manual searching.
- Suggest A/B test ideas: Based on patterns it sees in user behavior.
The goal isn't for AI to do my job. It's to help me do my job better. Faster. With more data.
AI tools for PMs are like having a super-smart intern. They do the heavy lifting, so I can focus on the big decisions.
The Human Element is Still Key
This is important. AI can find correlations. It can spot trends. But it doesn’t understand *why*.
It doesn’t have empathy for users. It doesn’t know our company strategy or vision. That’s my job. Our job.
I tell my team: Use these AI tools. But then think. Question the output. Talk to actual users.
If an AI says "build feature X," we still need to ask if feature X fits our roadmap and our values.
My Takeaway: Embrace the Assistant
These AI tools are getting better fast. They are not going away.
As product managers, we need to learn how to use them. To leverage them.
For me, it means less time on repetitive tasks and more time on strategy. More time talking to customers about their deeper needs. That’s a win.
It’s about being an AI-empowered PM, not an AI-replaced PM.